Telephone Sales & Service Mastery

Learn how to cold call and close your prospect over the phone with our work books.

Starting Course

1
Course Overview
2
What’s Missing in Telephone Communication?
3
Verbal Communication Techniques
4
Who Are Your Customers?
5
To Serve and Delight
6
Did You Hear Me?
7
Asking the Right Questions
8
Saying No
9
Taking Messages
10
Staying Out of Voice Mail Jail
11
Closing Down the Voice
12
Cold
13
Developing a Script
14
Perfecting the Script


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Enrolled: 11 students
Duration: 1 hours
Lectures: 14
Video: 1 hours
Level: Advanced

Working hours

Monday 9:30 am - 6.00 pm
Tuesday 9:30 am - 6.00 pm
Wednesday 9:30 am - 6.00 pm
Thursday 9:30 am - 6.00 pm
Friday 9:30 am - 5.00 pm
Saturday Closed
Sunday Closed